Policies
Shipping (In stock orders)
Domestic (United States):
Your order will ship within 1-4 business days. Shipping usually takes 2-5 business days to arrive. If you haven’t received your order after two weeks, please email me at jelliottjewelry@gmail.com and I’ll follow up.
International:
Orders will be packed and shipped within 1-4 business days, shipping usually takes between 12-31 days. Due to the nature of international shipping, your order can be delayed weeks beyond the estimated delivery date. Any import/duty fees are to be covered by the customer. If you have any problems, please email me at jelliottjewelry@gmail.com and I’ll follow up.
Shipping is offered to the following countries:
France, Germany, Greece, Iceland, Ireland, Netherlands, Norway, Poland, Spain, United Kingdom, Argentina, Australia, Canada, Mexico, Sweden, United States
All sales are final, I do not accept returns unless you receive a damaged product.
Refund Policy:
I am committed to ensuring my customers are satisfied with their purchases. I do not offer refunds but if you receive a ring with any cosmetic defects that may have slipped through the cracks, shoot me an email and I will work out a solution with you!
jelliottjewelry@gmail.com
Thank you for your support and I appreciate your understanding!
Product Defect Warranty
I stand by the quality of my products. If you find a defect in the material or workmanship of a product you purchased, I will replace it free of charge! This warranty covers defects not caused by impact, scratches, gouges, or irregular use. Regular wear and tear is not covered by this warranty. To make a claim, simply contact me with a description of the issue and proof of purchase.
I stand by the quality of my products. If you find a defect in the material or workmanship of a product you purchased, I will replace it free of charge! This warranty covers defects not caused by impact, scratches, gouges, or irregular use. Regular wear and tear is not covered by this warranty. To make a claim, simply contact me with a description of the issue and proof of purchase.